Terms and conditions of sale

These conditions of sale, unless otherwise agreed in writing between the parties, regulate the purchase contracts between the seller and the buyer concerning the products marketed by the company Aliqa.net.

ADMISSION TO THE CONDITIONS

The customer who, after having placed an order, gives a telephone confirmation to our company, automatically orders the purchase of the selected products and undertakes to carry out his / her duties of collection and payment of the same. He also declares to have read and accepted all the regulations set out below, including the conditions of withdrawal, return, guarantee which must be considered valid until a new variation duly communicated or put in writing between the parties.

By registering and transcribing the personal details, the customer undertakes not to provide false or misleading data, knowing full well that this could lead to a criminally relevant complaint. Aliqa.net therefore declines all responsibility in the event of the supply of false data and reserves the right to report any reports to the competent authorities.

BE IDENTIFIED AND CONTACTED:

  • Pay via one of the payment services indicated by the manager
  • Be available, in accordance with the courier's terms, for receiving the ordered products
  • Do not provide false reviews and false experiences in the use of the products, whether it is the operator's site or third-party sites not directly managed by the company
JURISDICTION

Due to the agreement between the site manager and the purchaser, the San Marino rules on trade and in particular on electronic commerce are in force.

QUALITY OF PRODUCTS AND RESPONSIBILITY OF THE SITE MANAGER

The products that are advertised and sold through the site meet the highest possible quality standards and have been verified in their functionality. As regards the use by subjects in not perfect health, the site manager declines all responsibility. The information on the site cannot in any way replace the doctor-patient relationship and cannot be considered a substitute for the diagnosis carried out by a professional, to which it is always necessary to resort to in the event that the user suffers from known diseases, or is suspected of it. even just the possible presence.

PRIVACY PROTECTION

The site manager reserves the right to collect, within the limits established on the subject of sensitive data collection and privacy protection, data concerning, also through the use of technical cookies, browsing habits and user preferences.

WITHDRAWALS AND DELIVERIES

Placing an order online on a site owned by Aliqa.net or third parties is equivalent to booking the products in our warehouse, therefore the customer will undertake to collect them personally or through third parties at our office.

Once the order confirmation email has been received, the contract is understood by us and we will begin the delivery phase. The company Aliqa.net however reserves the right not to accept the purchase proposal even at a later time without however interchanging in penalties or additional duties. The collection of the goods must be carried out by the customer or by a third party that he must appropriately indicate when placing the order. Not indicating any, the customer will directly assign the SDA courier.

COLLECTION OF ORDERS ON SITE

The collection of orders on site by the customer can be made every day from Monday to Saturday: In this case, it is preferable to make an appointment by telephone to allow our staff to collect before delivery.

COLLECTION BY COURIER

The collection by courier, which takes place at our office every weekday, is to be understood in the name and on behalf of the end customer who therefore undertakes to accept the delivery costs as reported at the time of the order as well as to checking the integrity of the packages upon arrival of the goods at your home.

The preparation of deliveries may be subject to delays, even if not due to our will, as well as the arrival times which will be subject without our responsibility to weather conditions, traffic conditions, any holidays, etc ... During delivery, the customer is required to check:

  • number of packages
  • packaging compliance
  • package integrity
Any anomaly must be reported in writing before collection with the written affixing of CONTENT CONTROL RESERVES, expressly specifying the reason.

WARRANTIES

All Aliqa.net products are checked in advance to verify both conformity with the descriptions and the integrity of the product.
The products marketed are governed by the international standards in force to date. Any complaint must be sent by registered mail to our office.

Aliqa.net offers its customers free assistance for the products purchased. The products must be sent and collected with shipping costs always charged to the customer at our headquarters, our employees, after appropriate evaluation, will take care of the replacement service of damaged or defective products in such a way as to jeopardize their correct use.

REPLACEMENTS

Replacement requests for products that the customer does not like must be sent to our office within 15 days from the date of arrival and after checking the integrity of both the product and the packaging. The return and forwarding costs are always charged to the customer. The products to be replaced will be exchanged for goods of equal value excluding shipping costs.

PRIVACY

Pursuant to current privacy legislation, the end user declares to know and approve the fact that the data provided is entered in the Aliqa.net database and can be used for commercial and / or promotional purposes and used for statistics through consultation, processing or comparison and for the electronic dispatch of promotional material.
The end user declares to authorize Aliqa.net to communicate the data entered in the bank to third parties as long as they are used for the same purposes. The interested party may, as regulated by the laws in force, request changes, updates, additions and deletion of data without any increase.

DISPUTES

In the event of disputes, the company reserves the right to access the competent judicial offices located in the Republic of San Marino.